Privacy Policy

The Famous Grouse shop is committed to responsible data management and subscribe to the principals of the data protection legislation in the United Kingdom. We follow strict security procedures in the storage and disclosure of information. If you have any questions about our privacy policy or if you’d like to raise any issues relating to it, please contact us.

The Famous Grouse shop does not disclose buyers’ information to third parties other than when order details are processed as part of the order dispatch system. In this case, the third party will not disclose any of the details to any other third party.

When you order from us, we require your name, address, delivery details and email address (This allows us to fulfil your order and to keep you updated about its status). We will also ask you for your telephone number, so we can contact you if there is an urgent problem with your order. All payment and credit card information is processed directly via the secure payment gateway WorldPay and not entered on Famous Grouse Shop system.

We use a technology called “cookies” as part of our normal business procedure to track patterns of behaviour of visitors to the Website. A cookie is an element of data that the Website sends to your browser that is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.